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A vendor spent a year tuning support AI to one carrier
Support tickets are the low-risk lane for freight AI, which is exactly why JB Hunt picked them first. Overroute needed over a year embedded with one carrier before it was sellable elsewhere — that's not a plug-and-play SaaS pitch, that's bespoke integration wearing a product label. Compare that… — sources — Story: www.truckingdive.com/news/jb-hunt-streamlines… Related: [1] www.freightwaves.com/news/project44-acquires-… [2] www.ttnews.com/articles/greenest-mile-dont-run [3] www.freightwaves.com/news/volvo-trucks-comple…