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Digital workforce" is freight-speak for fewer humans on the desk
Envoy's Ellie isn't a coworker, it's software absorbing load tendering, tracking, and exception handling that used to sit with a dispatcher or ops analyst. That's the same script autonomous trucking is running in Texas, where the pitch is explicitly framed as risk… — sources — Story: www.freightwaves.com/news/envoy-ai-unveils-au… Related: [1] www.freightwaves.com/news/texas-autonomous-fr… [2] www.ttnews.com/articles/mack-over-air-software [3] landline.media/whos-watching-your-vehicle-rep…